Pink Chalk Fabrics FAQ

Can I order less than a yard of fabric?

Yes. The minimum quantity for a cut of fabric is 1/2 yard (entered as .5). After that yardage can be order in 1/4 yard increments. You'll need to enter your amount using decimals. 1/2 yard of fabric would be entered as .5 and 1 3/4 yards would be entered as 1.75.

What are my payment options?

Visa, Mastercard, American Express and Discover Credit Cards are accepted on our secure website.

We also accept Paypal.

How long will it take for my order to arrive?

Getting your order out as quickly as possible is one of our top priorities. Orders generally ship the next business day with a guarantee of shipping within 2 business days of order placement. All packages ship via USPS First Class or Priority Mail from Bainbridge Island, Washington.
 

How will I know if my order shipped?

You'll receive an e-mail confirming that we successfully received your order. A second e-mail is sent once the order is shipped. Check your junk mail folder if you don't see these e-mails in your inbox. If you can't locate them be sure to contact us so we can confirm the order.

HOW THE PINK CHALK FABRICS SEW NOW PATTERN IMMEDIATE DOWNLOAD WORKS:

Patterns are delivered as a PDF file. Adobe Acrobat Reader (available for free) is required.

Add downloadable patterns to the shopping cart the same as you would any other product in the shop. After checkout and payment there are two ways to access the pattern file.

Method One:  An order confirmation screen appears immediately after your payment is processed. Midway down the screen you will see a list of downloadable pattern files purchased with that order. Select the 'Download' pushbutton to download and save the pattern file to your computer.

Method Two:  All downloadable products are attached to your Pink Chalk Fabrics account. You can see a list of the products purchased and download the files at any time. They do not expire and are always accessible from your account. To access the file do the following steps:

1) Select 'My Account' from the menu located on the upper right hand portion of the screen.

2) Login with your e-mail address and password.

3) Under the section 'Previous Orders' select 'View' for the order containing the downloadable pattern.

4) Select the 'Download' pushbutton to download your pattern.

Questions? Trouble downloading? Contact us and we'll walk you through the process and make certain you receive your pattern download file.

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