Shipping & Returns

Returns

WE GUARANTEE your satisfaction. We're proud of the sewing knowledge we share, the products we sell, and the friendly service we offer. Return any merchandise to us at any time, or tell us if our service is less than 100% satisfactory. Your enjoyment of sewing and creating is our top priority. Call us toll free at 888-894-0658, or e-mail us at customerservice@pinkchalkfabrics.com, and tell us how we can help. We are committed to making your Pink Chalk Fabrics purchasing experience meet your highest standard.

Shipping

SHIPPING DELAYS: We are working around the clock to cut, package and ship your order during our inventory liquidation sale. Orders are taking approximately 6 to 8 days to ship. Thank you for your patience!

You will receive an e-mail confirming your order and a second e-mail when your order ships. If you do not receive these e-mails first check your Junk Mail folder, if it's not there please let us know so we can make sure all is right in the world of e-commerce!

All packages ship via the United States Postal Service. 2 yards or less and patterns ship via First Class Mail. Larger parcels ship via Priority Mail Flat Rate Envelopes and Boxes.

Postage is calculated using the total weight of all items in your order. The shopping cart page contains a shipping calculator to view the shipping charge before checking out. The following tables give a general idea of shipping charges for patterns and quilting cotton yardage. Home Decor fabrics, linen, wide goods, and some Japanese canvas fabrics weigh more per yard.

 

 Pattern Quantity
USA Canada + Mexico All Other Countries
1 Free $1.95 $3.40
2 Free $2.45 $5.10
3 Free $2.95 $5.95
4 Free $3.45 $6.95
5 Free $3.95 $7.45
6 Free $4.40 $8.45
More Free $9.00 $11.95

 

  Yards of Fabric
USA Canada + Mexico All Other Countries
1 yard $3.45 $7.95 $11.95
2 yards $4.25 $9.95 $14.95
2.25 to 7 yards $5.60 $19.95* $23.95
7.25 to 14 yards $12.35 $39.90* $47.90
14.25 to 18 yards $12.35 $40.95 $59.95
18.25 to 27 yards $16.85 $53.95 $77.95
Over $200 Free! Actual Actual


International Customers

We can package 7 yards into a single International Priority Mail Flat Rate envelope.  Orders containing 8 to 14 yards ship in two separate Priority Mail Flat Rate Envelopes.

Several patterns will fit into a Flat Rate Envelope without adding to the shipping cost. Our shipping calculator is not this smart!  For example, if you order 7 yards of fabric and two patterns the weight of the patterns will push the order to the next shipping tier even though all of us humans know it will fit into a single envelope. We adjust the shipping charge accordingly when this occurs. If you're unsure about what your charge might be just send us an e-mail and we will confirm the shipping charge.

Customs forms will state the retail value of the goods ordered less any discounts (this does not include the shipping charge). Customs duties may apply upon receipt and are the responsibility of the customer. Some countries such as the UK have extremely high import fees. Please research your country's specific value thresholds and taxes before placing your order so there are no surprises.

* A note on shipping to Canada: orders are shipped First Class mail when it saves you money. It's a back and forth between the Priority Flat Rate amounts. For the sake of simplicity the rate table above reflects Priority Mail rates. The shipping calculator will compute the correct amount which you can view from your shopping cart before checking out.

Flat Rate Priority Envelopes are not trackable by the United States Postal Service. Our shipping rates for these packages INCLUDE insurance coverage. Missing packages require an 8 week waiting period before a claim can be filed. If this occurs we will be happy to file the claim for you.

Large orders shipping to International destinations will be packaged and shipped in the most cost effective manner possible. For orders greater than 27 yards of fabric you will be charged the top table rate during checkout. After the actual amount is calculated you will receive a follow up Paypal invoice by e-mail for any additional shipping charges. The order will ship upon payment of this invoice.

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